Southwest Airlines

Southwest Airlines is a significant American airline with its headquarters in Dallas, Texas. Known for its low-cost, no-frills service, Southwest has been a pioneer in the airline industry since its inception. The airline was founded on March 9, 1967, by Herb Kelleher and Rollin King, and it began operations on June 18, 1971.

Fleet and Destinations

With a fleet of over 800 aircraft, Southwest Airlines operates approximately 4,000 daily departures during peak travel seasons. The airline’s extensive network covers major cities and vacation destinations, making it a popular choice for both business and leisure travelers.

Southwest Airlines Travel Classes

Southwest Airlines offers four main fare classes to accommodate different passenger needs:

Business Select: This fare provides priority boarding, a premium drink, and additional Rapid Rewards points. It is fully refundable if canceled at least 10 minutes before departure.

Anytime: This fare offers flexibility with no change fees and is fully refundable. Passengers also earn extra Rapid Rewards points.

Wanna Get Away+: This fare includes transferable flight credits and free same-day changes, subject to availability.

Wanna Get Away: The most economical option, this fare is non-refundable but allows for flight credits if canceled.

Southwest Airlines Policies

Southwest Airlines has several customer-friendly policies:

Baggage Policy:

Carry-On: Passengers are allowed one carry-on bag and one personal item free of charge.

Checked Baggage: The first two checked bags are free. Additional bags may incur fees.

Cancellation and Refund Policy:

Passengers can cancel or change their flights without any fees. Refunds depend on the fare type, with Business Select and Anytime fares being fully refundable.

Check-In Policy:

Online check-in is available 24 hours before the scheduled departure. Passengers can also check in at the airport using self-service kiosks or at the check-in counters.

Frequent Flyer Program:

The Rapid Rewards program allows members to earn points on flights and through partner activities. You can use points to get flights, upgrades, and other rewards.

Special Assistance:

Southwest assists passengers with disabilities, including wheelchair services, special seating arrangements, and support for service animals.

Pet Policy:

Pets have the option to travel in the cabin for a fee, with certain restrictions based on the destination and aircraft type. 

Inflight Services:

In-flight services include complimentary snacks and beverages, as well as access to in-flight entertainment such as movies, TV shows, and music through personal devices.